Digitize Your Property Maintenance

Elevate your maintenance with NetVendor Maintenance (formerly ServusConnect). Simple to use and integrated directly with your PMS, NetVendor takes your maintenance operations to the next level with features like mobile maintenance, resident notifications & surveys, tailored inspections, and meaningful data & reporting through our amazing BI & Analytics platform.

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Cartoon of woman using apartment maintenance app to track service requests/work orders

Trusted by

ServiceRequests

Enjoy digital work orders and service requests, intuitive mobile apps for your teams, and a customizable workflow that fits your needs.

Make Ready& Turns

Our intuitive make-ready tools help your teams stay on top of the turn-over process and get units back online.

ResidentEngagement

Resident engagement is a pillar in our platform. Happy residents are loyal residents and loyal residents renew.

DigitalInspections

Standardize your digital inspection process across your company for optimal quality and documentation.

Analytics& Reporting

Enjoy analytics with customizable templates and dashboards, drill-down filters and metrics, and reports.

Screen captures of multifamily maintenance app for service requests, make readies, work orders

Purpose Built

NetVendor Maintenance (formerly ServusConnect) is purpose-built to handle the nuances of multifamily maintenance operations.

Simple to Use

With a UI/UX that is easy to learn & on-staff experts to train your teams, rolling out NetVendor Maintenance is simple & straightforward.

True Visibility

Getting actionable data on your maintenance operations has never been this easy

ENJOY 95% ADOPTION RATE

Loved by Property Teams

At NetVendor, we meet your technician team where they are. When technicians engage in the digital workflow of service requests, the entire workflow becomes easy. They can receive, digitally document, interact with, and make notes on their work.


Apps & Tools For

  • Maint. Supervisors
  • Maint. Technicians
  • Operation Teams

Enjoy

  • Easy Training
  • Easy Setup
  • Easy Documentation
Cartoon of multifamily maintenance employee using service request app
Cartoon of apartment resident using work order request app
70+ NPS SCORES

Loved by Residents

Engaging residents in the life cycle of service requests is critical for reputation and loyalty. NetVendor Maintenance (formerly ServusConnect) automatically notifies residents of upcoming service requests, SR delays, completions, and updates. We help residents follow up on positive experiences with an online review, and negative experiences are sent to your team for correction.


PRE-VISIT

Automatically notify residents of upcoming service requests, when people will show up at the unite, etc.

POST-VISIT

Residents receive notifications on completed requests and follow up surveys.

SURVEYS

Surveys are sent out after the work order has been completed.

BUSINESS INTELLIGENCE

Loved by Management

Enjoy never before seen visibility into property operations! For owners, property managers, regional managers, regional maintenance managers, and property supervisors, NetVendor (formerly ServusConnect) provides all kinds of reports. From the nitty-gritty of property operations to high-level KPI overviews on how properties are performing over time, we make it easier to know where to deploy resources.


  • Detailed Reporting
  • Technician Stats
  • Resident Analytics
  • Category Details
  • Business Intelligence
  • Ops Visibility
  • KPIs
  • Property Metrics
Cartoon of property managers using multifamily analytics dashboard

LET'S CONNECT!

It’s easy to get started.

Schedule a quick 30 minute demo with our team to learn more about our services!

Get started in minutes with NetVendor Compliance’s easy-to-use vendor compliance service. Schedule a demo today!

GET STARTED

Looking to digitize your property maintenance? Schedule a demo with NetVendor Maintenance to learn how!

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Vendor Support

Are you a vendor needing help using the NetVendor system?

VENDOR HELP